Privacy policy

The privacy policy describes how swaffcompany.com (the company's website) collects, uses, and discloses your personal information when you visit or make a purchase on the site.

 

Collection of Personal Information

 

When you visit the website, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this privacy policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what personal information we collect, and why.

Device Info

  • Personal Information Collected: Web browser version, IP address, time zone, information about cookies, the sites or products you visit, search terms and how you interact with the site.
  • Purpose of collection: load the site accurately for you, and perform site usage analyzes to optimize our site.
  • Collection Source: Collected automatically when you access our site using cookies, log files, web beacons, tags, or pixels.

 

Order information

  • Personal information collected: name, billing address, shipping address, payment information (including credit card numbers, debit cards), email address and phone number.
  • Purpose of collection: to provide you with products or services to fulfill our contract, to process your payment information, arrange shipping and provide you with invoices and / or order confirmations, communicate with you, filter our orders for a potential risk or fraud, and when in accordance with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
  • Source of collection: collected from you.

 

Customer support information

  • Personal information collected: name, billing address, shipping address, payment information (including credit card numbers, debit cards), email address and phone number, web browser version, IP address, time zone schedule, information about cookies, the sites or products you visit, search terms and how you interact with the site.
  • Purpose of collection: to provide customer support.
  • Source of collection: collected from you.

 

Sharing of personal information

We share your personal information with service providers to help us provide our services and fulfill our contracts with you, as described above.

We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other legal request for information that we receive, or to protect our rights.

 

Behavioral Advertising

As described above, we use your personal information to provide you with targeted advertising or marketing communications that may be of interest to you.

For more information on how targeted advertising works, you can visit the educational page of Network Advertising Initiative ("NAI") at the address: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance opt-out portal at: http://optout.aboutads.info/.

Use of Personal Information

We use your personal information to provide our services to you, including: offering products for sale, processing payments, shipping and fulfilling your order, and keeping you up to date with new products, services and offers.

Legal basis

In accordance with the General Data Protection Regulation ("GDPR"), if you reside in the European Economic Area ("EEA"), we process your personal information according to the following legal bases:

  • Your consent;
  • The execution of the contract between you and the Site;
  • Compliance with our legal obligations;
  • Protect your vital interests;
  • Perform a task performed in the public interest;
  • For our legitimate interests, which do not override your fundamental rights and freedoms.

 

Retention

When you place an order on the Site, we will keep your personal information for our records unless and until you ask us to erase that information. For more information on your right to erasure, please see the "Your rights" section below.

 

Automatic Decision Making

If you are from the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), where such decision-making has a legal effect on you or significantly affects you.

We engage in fully automated decision making that has legal or otherwise significant effect using customer data.

 

Your rights

 

GDPR

If you are from the EEA, you have the right to access the personal information we hold about you, transfer it to a new service, and request that your personal information be corrected, updated or deleted.

Your personal information will first be processed in Ireland and then transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with GDPR, see Shopify's GDPR white paper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

Cookies

A cookie is a small amount of information that is downloaded to your computer or device when you visit our site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies improve your browsing experience by allowing the website to remember your actions and preferences (such as login and region selection). This means that you don't have to re-enter this information every time you return to the site or navigate from one page to another. Cookies also provide information about how people use the website, for example whether this is their first visit or whether they are a frequent visitor.

We use the following cookies to optimize your experience on our site and to provide our services.

Cookies Necessary for the Operation of the Store

Last name

Function

_ab

Used in connection with administrator access.

_secure_session_id

Used in the context of navigation in a shop window.

cart

Used in connection with the shopping cart.

cart_sig

Used as part of the payment.

cart_ts

Used as part of the payment.

checkout_token

Used as part of the payment.

secret

Used as part of the payment.

secure_customer_sig

Used in connection with the client connection.

storefront_digest

Used in connection with the client connection.

_shopify_u

Used to make it easier to update customer account information.

Reports and Analyzes

Last name

Function

_tracking_consent

Tracking preferences.

_landing_page

Track landing pages

_orig_referrer

Track landing pages

_s

Shopify Analytics.

_shopify_fs

Shopify Analytics.

_shopify_s

Shopify Analytics.

_shopify_sa_p

Shopify analytics related to marketing and referrals.

_shopify_sa_t

Shopify analytics related to marketing and referrals.

_shopify_y

Shopify Analytics.

_y

Shopify Analytics.

The length of time a cookie remains on your computer or mobile device depends on whether it is a "persistent" or " session ”. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in different ways. Please keep in mind that deleting or blocking cookies may have a negative impact on your user experience and some parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser commands, often found in the "Tools" or "Preferences" menu of your browser. For more information on how to change your browser settings or how to block, manage or filter cookies, see your browser's help file or on sites such as: https://www.allaboutcookies.org/fr/.

Additionally, please note that blocking cookies cannot completely prevent the way we share information with third parties such as our advertising partners. To exercise your rights or to opt out of certain uses of your information by these parties, please follow the instructions in the “Behavioral Advertising” section above.

Do Not Track

Please note that due to the industry's lack of consistent understanding of how to respond to "Do Not Track" signals, we do not alter our data collection and use practices when we detect such a signal. from your browser.

Changes

We may update this privacy policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.

Contact

For more information about our privacy practices, if you have any questions or if you would like to make a complaint, please contact us by email at: contact@swaffcompany.com

Free delivery*

* From 40 € of purchase.